Sorry I've been MIA. I've been super busy lately, which has prompted me to look for better ways to keep track of everything on my many plates.
I discovered TaDa List and it's AWESOME. It is different enough from the To Do list feature on my Outlook that I can really use and find it super helpful. I have made different lists - general and specific ones for cases I'm working on - and I reorder them at the beginning of the day. I can access TaDa on my Blackberry, too.
Now I just need to find a web-based application that makes the day longer...